Air Passengers with Disabilities – Know Your Rights

mage source-unsplash |image by- Eugene Chystiakov
  • A person may not be declined transport on the basis of disability or be required to have an attendant or produce a medical certificate, other than in specific limited scenarios specified in the rule.
  • Airlines need to offer enplaning, deplaning and linking assistance, including both workers and equipment. (Some little commuter aircraft might not be accessible to travelers with extreme mobility problems. When making plans to fly to little cities, such travelers must examine the airplane type and its ease of access.).
  • Airport terminals and airline company appointments centers should have TDD telephone devices for persons with hearing or speech impairments.
  • Passengers with vision or hearing problems should have timely access to the same details provided to other travelers at the airport or on the aircraft worrying gate assignments, postponed flights, safety, etc.
  • New wide body aircraft should have a wheelchair- accessible lavatory and an on-board wheelchair. Airline companies need to put an on-board wheelchair on many other flights upon a traveler’s request (48 hours notification required).
  • Air carriers should accept wheelchairs as inspected luggage, and can not require travelers to sign liability waivers for them (other than for pre-existing damage).
  • Most brand-new planes should have movable armrests on half the aisle seats, and on-board stowage for one folding passenger wheelchair.
  • Carriers must allow service animals to accompany passengers in the cabin, as long as they do not obstruct the aisle or other emergency evacuation path.
  • FAA safety rules establish standards for passengers allowed to being in emergency exit rows; such persons must be able to perform specific evacuation-related functions.
  • FAA guidelines likewise forbid travelers from bringing their own oxygen. The majority of airline companies will supply aircraft-approved oxygen for a fee, however aren’t required to.
  • Airlines may not charge for services that are required by this rule.
  • Airlines must offer a specially-trained Complaints Resolution Official if a conflict emerges. There should be a copy of the DOT rule at every airport.

It’s a good idea to call the airline company again before your trip to reconfirm any help that you have asked for.

  • Airlines must offer enplaning, deplaning and connecting assistance, consisting of both workers and equipment. (Some little commuter aircraft may not be available to travelers with serious movement disabilities. When making plans to fly to little cities, such passengers should check on the airplane type and its accessibility.).

Author: TECH SINGH Urs


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